A recommended four-day workshop for customer delivery
This proposed agenda uses a representative product installation. The focus is transferable Kubernetes capability, with selected product examples shaped around the team's delivery work.
Day 1
Workloads, health, and customer acceptance
We connect container images to Pods, Deployments, Services, and probes. You will distinguish rollout status from the behavior a customer expects to accept.
Hands-on exercises
- Deploy a sample product workload and record its prerequisites.
- Introduce an unready release and explain its effect on customer traffic.
Day 2
Templates, architecture, and repeatability
You will use Helm and compare Kustomize for environment-specific resources. We trace controller, control-plane, and node responsibilities to explain changes outside the product itself.
Hands-on exercises
- Separate product defaults from customer-specific configuration.
- Trace workload replacement and identify the components involved.
Day 3
Customer connectivity and placement
We examine DNS, Services, ingress, network policies, service mesh use cases, and scheduling. The exercises connect a failed request to the customer or vendor team that controls its path.
Hands-on exercises
- Diagnose a blocked connection through a representative customer configuration.
- Explain a placement failure and the capacity or policy change it requires.
Day 4
State, resources, access, and handover
You will examine persistent data, secrets, autoscaling metrics, authentication, and RBAC. We connect those mechanisms to support duties after the consultants leave.
Hands-on exercises
- Verify data access after replacing a workload instance.
- Rehearse a recovery task using the receiving team's intended permissions.
Your products, customer environments, and delivery responsibilities can shape the agenda. Get in touch to tailor the workshop to your Professional Services team.